This privacy policy explains how BMI Vision Ltd (“BMI Vision”, “we”, “us”) uses personal information collected through this website, bmivision.com.

Who we are

BMI Vision Ltd is a company registered in England and Wales, company number 07446587. Our office is at The Business Centre, Bridgend Industrial Estate, Bridgend, CF31 3TP, and our registered office is 60 Eastgate, Cowbridge, Vale of Glamorgan, CF71 7AB. We are the data controller for the personal information described in this policy. You can contact us at support@bmivision.com.

What information we collect

• Information you give us: when you email or phone us, we receive your name, contact details and anything you choose to tell us about your business enquiry.
• Technical information: like most websites, our web server automatically records basic technical details such as your IP address, browser type and the pages you visit. We use this only to keep the website secure and working properly.

How we use your information and our lawful basis

• To reply to your enquiry and provide quotes, proposals and services you ask for (taking steps at your request before entering into a contract, and performing that contract).
• To run our business, keep proper records and meet our legal, tax and accounting obligations (legal obligation and our legitimate interests).
• To keep this website secure and prevent misuse (our legitimate interests).

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

Cookies

This website does not use advertising or analytics cookies. WordPress may set strictly necessary cookies, for example for site administrators who log in. These are essential for the site to work and do not track visitors.

Who we share it with

We only share personal information with trusted providers who help us run our business, such as our website hosting and email providers and our accountants, and only as far as needed. We may also share information where the law requires it. Some of our providers may process data outside the UK; where they do, we make sure appropriate safeguards are in place.

How long we keep it

We keep enquiry emails for as long as needed to deal with your enquiry and any resulting work. Client and financial records are kept for six years after the end of the relevant financial year, as required for tax and accounting purposes. Server logs are kept for a short period for security reasons.

Your rights

Under UK data protection law you have the right to ask for a copy of your personal information, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To use any of these rights, email support@bmivision.com. We will reply within one month.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page. Last updated: October 2026.